Extra Information

ITINERARIES
Please note that the itineraries are flexible and will depend on local conditions: travelling in Africa is sometimes unpredictable. By the very nature of travelling in remote areas there are unforeseen challenges to be overcome and passengers should have a taste for adventure. Unforeseen circumstances, due to problems with road conditions, weather, mechanical breakdowns or accidents can delay and change the smooth running of a tour. Please come prepared.

CLIMATIC CONDITIONS
The winter nights in Southern Africa (May to September) are very cold with pleasant days. A warm set of clothing and a warm sleeping bag are essential for this time of year. Summer days can reach very high temperatures, so good sun protection is required.

PERSONAL EFFECTS
Travel light with light, casual clothing for the day and a jersey or tracksuit for the evenings. Take a good pair of walking shoes with good ankle support. Do not forget a torch, water bottle, swim suit, hat, suntan lotion, camera and spare film. Allow enough money for souvenirs, meals not included, drinks, special activities and personal expenses. A full kit list for your trip will be issued. A warm sleeping bag is essential in winter (May to September). Any equipment, which is lost or rendered unserviceable through negligence of the client, will be replaced at the client’s expense. Clients will have to carry their own rucksacks and share of communal equipment, unless porters are being used. Then clients will be required to carry their own clothes, lunch, snacks and drinks.

TRAVEL DOCUMENTS
You may require a valid passport depending on your trip. Please check with your local consulate or travel agent as to visa, passport and health requirements. It is your responsibility to ensure that your passport, visas and vaccination certificates are all in order before departure. We cannot be held responsible for any passenger being refused entry for any reason whatsoever.

HEALTH
You must be in good health to undertake any trip. We visit remote areas with little or no medical facilities. Your guide should be informed of any existing medical conditions you may have as well as possible hereditary problems. Precautions against malaria, yellowfever and cholera should be taken for the prescribed areas.

INSURANCE
Comprehensive travel insurance covering cancellation, curtailment, medical, emergency travel and personal accident is compulsory. The client is aware that it is his/her responsibility to take insurance. The clients will effect personal insurance and be satisfied that their insurance fully covers their personal requirements. Please not that credit card travel insurance is inadequate.

COMPLAINTS
Should a participant have a complaint whilst on tour, he/she must inform the tour leader or our office in order that an attempt can be made to rectify the matter. Should the matter not be rectified whilst on tour, the client should write to Wildways Adventures as soon as possible, as the complaint must be received by Wildways Adventures within 30 days of completion of the tour, so that it can be investigated. Claims will not be considered outside that time. Wildways Adventures will not entertain complaints due to "Loss of Enjoyment" where full land arrangements have been provided.

DRIVING DISTANCES

All our tours aim to show you as many highlights as possible within a relatively short time. Some tours cover greater distances than others do, so be prepared for some long travelling days.

PRE- AND POST TOUR ACCOMMODATION

This can be arranged with a meet-and-greet transfer service.

PARTICIPATION
A willingness to participate is fundamental to all our tours except on up-market itineraries where non-participation will be specified. The client/s and guide have a moral responsibility to see to each other’s safety and well being, when on the mountain. The client/s is expected to help the guide/s in daily chores such as dish washing, water carrying and rope coiling.

ACCOMMODATION
HOTELS: Depending on grading, always clean and comfortable
FIXED: Cottages or chalets with shared facilities
GUEST HOUSES OR LODGES: More luxurious than fixed with en-suite bathroom/WC.
CAMPING: Two-man tents with groundsheet, caves or rustic huts with shared facilities.

FOOD
RESTAURANT MEALS: Mostly for own expense and taken at random in restaurants of own, or group's choice.
SELF-CATERING: Mainly the guide prepares the food but also with assistance from the group. Only simple meals will be served when in the wilderness.

All expenses incurred that are not in the quotation, such as extra restaurant meals, are to be paid for by the client. Unless stated previously in the itinerary or quotation, rest days or time spent doing other activities will be charged at the normal daily rate.

WITHDRAWAL OF TOUR OPERATOR
Wildways Adventures has the right to withdraw at any given time from the tour contract or to regard it as terminated, especially if the traveller provides causes such as falling ill through which the tour could be placed in jeopardy. After the beginning of the tour the tour operator can cancel the tour without further notice if the traveller disturbs the continuation of the tour through unlawful, improper or unsuitable behaviour. In these cases no claim for reimbursement of the tour price will be considered.

ACCEPTANCE AND INDEMNITY
On signing and confirming a booking for oneself and/or on behalf of family or friends, the client shall be deemed to have warranted that he/she is authorised to do so on behalf of such others, and agree to accept the terms hereof on their behalf. This also applies to the indemnity that follows.

INDEMNITY
Upon entering an outdoors environment one is exposed to numerous predictable and unpredictable potential dangers and variables which are out of the control of the trip leaders and / or guides. Therefore the leaders/guides who accompany you during your trip are highly trained and experienced and will do their utmost to try to ensure everything runs according to plan. Wildways Adventures, their employees, guides and affiliates, do not accept responsibility for any client or dependent thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience experience from time of departure to time of return, or subsequent to date of return, such loss, injury, etc. arising out of any such tour organised by Wildways Adventures. The trip leaders/guides will, using their experience and knowledge of the potential dangers & variables, if necessary, change any routes, plans, logistical arrangements, or any other part of the trip as deemed necessary in order to make the objectives of the trip as attainable as possible. The leaders/guides may in certain circumstances have to abort or drastically modify routes,
plans, or logistical arrangements on the basis of safety or any other justifiable reason and this will not be deemed to be breach of contract.

Should Wildways Adventures cancel a tour due to weather conditions or other reasons before departure, it shall either refund full payment or offer a substitute tour. Should Wildways Adventures have to curtail a tour for any reason due to weather conditions or other uncontrollable factors after the time of departure, Wildways Adventures will not be liable for any form of refund whatsoever, although everything will be done to complete the tour or to utilise alternative arrangements or venues. All tours are subject to a minimum of six persons travelling, although a tour may still run with fewer, at the discretion of Wildways Adventures. Should a client decide to curtail a tour for any reason whatsoever, Wildways Adventures will not be liable for any refund whatsoever.

Should a specific objective relative to the trip not be attained due to weather or other conditions beyond the control of Wildways Adventures, no reimbursement will be due to the client. All participants on Wildways Adventures tours are required to complete and sign an indemnity form before joining the tour.

Contact us during office hours (GMT+2):
Tel: +27 11 888 4037
Fax: +27 11 888 1041

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