home warranty of american reviews

I will definitely not be recommending 2 10 to anyone EVER!There was something wrong with my AC switch. It was a Friday when the AC went out. I was at work and I called AHS to submit my claim because I did not have my information at that time to log in. Initially, when we did the claim, there was supposed to be a company and AHS said that they would come in that Monday. Also, they said that if it was an emergency, they would come in in that weekend. It was in the 100s and my house was so hot so I called back and I said, “Could someone do it on the emergency basis?” And the AHS rep took about 30 minutes calling every company she could to get someone out to repair it. She was excellent. The contractor that came was very good and he answered all of my questions. He was a little bit difficult to understand because he had an accent but he pointed out some things that I needed to do in the future, which I have done. The AC has been working perfectly since the repair. My wife and I first had AHS coverage as we purchased homes in the past paid for by the original owner for a year.

According to the Choice Home Warranty technician the claim was denied for multiple reasons all of which the technician tried to assure the claim adjuster were NOT the reasons for the failure.

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I ask to speak to a supervisor and she says she will mark my file for a supervisor to call me.

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